Shipping & Returns Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund minus the shipping. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (4 to 5 business days), the time it takes us to process your return once we receive it and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.


We ship for a flat rate of $9.00 anywhere within the U.S., Territories and APO boxes. Expedited shipping option will be listed at the time of checkout. There will be freight charges on commercial flagpoles. If you need a freight quote, please call 877-233-0608.

Usually stock orders ship within 24-48 business hours. We ship either UPS or USPS Priority Mail.


Flags For Veterans
765 Kimberly Dr

Carol Stream, IL 60188
phone: 877-233-0608